E-commerce 2020:

Unpacking SME solutions

The overarching theme of the conference is e-commerce, the topics will include critical focus areas such as logistics, SME shipping and the overall state of omni-channel retail.

E-commerce 2020
E-commerce 2020

E-commerce 2020:

Unpacking SME solutions

OVERVIEW

While e-commerce is already the new reality, over the next decade it will gain more significance across the world disrupting every industry we know. In this, logistics will play a major role as it offers businesses: relevant competitive advantages, increased efficiency and lower costs. Aligned to this, we are bringing in top speakers in from the industry to help SMEs with their e-commerce strategies in 2020. This is a half-day conference for SME owners and is free to attend.

While e-commerce is already the new reality, over the next decade it will gain more significance across the world disrupting every industry we know. In this, logistics will play a major role as it offers businesses: relevant competitive advantages, increased efficiency and lower costs. Aligned to this, we are bringing in top speakers in from the industry to help SMEs with their e-commerce strategies in 2020. This is a half-day conference for SME owners and is free to attend.

SPEAKERS

AGENDA

08:30 AM - 09:00 AM

Registration & Networking

09:00 AM - 09:15 AM

Welcome keynote

Renzo Bravo, Head of Strategy and Marketing across ISMEA, UPS

09:15 AM - 09:30 AM

State of e-commerce, trends and transformation

Hadi Raad, Vice President & Head of Digital Solutions, Central Europe, Middle East, & Africa, Visa

09:30 AM -10:00 AM

Click and mortar: Creating an effective e-commerce strategy

Mohammed Sajjad, VP E-commerce & Digital, Azadea Group

10:00 AM - 10:15 AM

Consumer and technology trends in retail, e-commerce and logistics

Scott Ellis, Retail & Consumer Industry Lead, IBM

10:15 AM - 11:15 AM

Exclusive SME Masterclass – Navigating the new reality of e-commerce, retail and logistics by UPS

  • Jim Kearney, ISMEA Chief Financial Officer, UPS
  • Alexandra Maia, CEO & Founder, House of Social

11:15 AM - 11:30 AM

Coffee break

11:30 AM - 11:45 AM

What customers want – a case study of a successful e-commerce story

Sarah Jones, CEO and Founder, Sprii.com

11:45 AM - 12:15 PM

Panel discussion: Succeeding in e-commerce: are you ticking the right boxes?

  • Moderator: Dara Otwell, Director of EXPO 2020 Sponsorship, UPS
  • Pablo Durante, Chief Marketing Officer, AWOK.COM
  • Ashraf Atia, Chief Commercial Officer, Zbooni
  • Atif Rafiq, CEO & Founder, Qafila

12:15 PM - 14:00 PM

Lunch & Networking

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