OVERVIEW
While e-commerce is already the new reality, over the next decade it will gain more significance across the world disrupting every industry we know. In this, logistics will play a major role as it offers businesses: relevant competitive advantages, increased efficiency and lower costs. Aligned to this, we are bringing in top speakers in from the industry to help SMEs with their e-commerce strategies in 2020. This is a half-day conference for SME owners and is free to attend.
While e-commerce is already the new reality, over the next decade it will gain more significance across the world disrupting every industry we know. In this, logistics will play a major role as it offers businesses: relevant competitive advantages, increased efficiency and lower costs. Aligned to this, we are bringing in top speakers in from the industry to help SMEs with their e-commerce strategies in 2020. This is a half-day conference for SME owners and is free to attend.
SPEAKERS

CEO & Founder
House of Social

Director of EXPO 2020 Sponsorship
UPS

Chief Marketing Officer
AWOK.com

Retail & Consumer Industry Lead
IBM

CEO and Founder
Sprii.com

Head of Strategy and Marketing across ISMEA
UPS

Vice President & Regional Head of Digital Solutions CEMEA
Visa

ISMEA Chief Financial Officer
UPS
AGENDA

08:30 AM - 09:00 AM
Registration & Networking
09:00 AM - 09:15 AM
Welcome keynote
Renzo Bravo, Head of Strategy and Marketing across ISMEA, UPS
09:15 AM - 09:30 AM
State of e-commerce, trends and transformation
Hadi Raad, Vice President & Head of Digital Solutions, Central Europe, Middle East, & Africa, Visa
09:30 AM -10:00 AM
Click and mortar: Creating an effective e-commerce strategy
Mohammed Sajjad, VP E-commerce & Digital, Azadea Group
10:00 AM - 10:15 AM
Consumer and technology trends in retail, e-commerce and logistics
Scott Ellis, Retail & Consumer Industry Lead, IBM
10:15 AM - 11:15 AM
Exclusive SME Masterclass – Navigating the new reality of e-commerce, retail and logistics by UPS
- Jim Kearney, ISMEA Chief Financial Officer, UPS
- Alexandra Maia, CEO & Founder, House of Social
11:15 AM - 11:30 AM
Coffee break
11:30 AM - 11:45 AM
What customers want – a case study of a successful e-commerce story
Sarah Jones, CEO and Founder, Sprii.com
11:45 AM - 12:15 PM
Panel discussion: Succeeding in e-commerce: are you ticking the right boxes?
- Moderator: Dara Otwell, Director of EXPO 2020 Sponsorship, UPS
- Pablo Durante, Chief Marketing Officer, AWOK.COM
- Ashraf Atia, Chief Commercial Officer, Zbooni
- Atif Rafiq, CEO & Founder, Qafila
12:15 PM - 14:00 PM
Lunch & Networking
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